Technical Author

• 

  Location

  (UK) and Worthing

• 

  Job Reference

  17949

• 

  Functional Area/Experience

  IT / Fresh Graduate

Job Description & Qualifications

Eurotherm® is a global manufacturer of instrumentation, systems and services designed for the efficient operation of industrial processes, primarily within temperature, power and process control, measurement, and data management, supplying automated and regulated industries.

Eurotherm develop, engineer, manufacture and support products and systems for use across the world. Our wide range of products contain market-leading control algorithms, recording and data management strategies which add value to industrial processes, improving quality, reducing waste, and ensuring data is kept safe. Our offers include temperature controllers, data management solutions, power control, machine control and process automation.

• www.eurotherm.com
• https://www.eurotherm.com/solutions
• https://www.eurotherm.com/eurotherm-products

Watlow®, a designer and manufacturer of industrial thermal systems, completed its acquisition of Eurotherm® from Schneider Electric, on October 31, 2022. Watlow is a global industrial technology and manufacturing leader that provides world class engineering expertise and innovative thermal products and systems that enable customers to thrive. Watlow brings its experience to numerous industries, including semiconductor processing, environmental chambers, energy processes, diesel emissions, medical and foodservice equipment.

• www.watlow.com
• www.watlow.com/Industries-We-Serve
• www.watlow.com

The Role

Technical Author who develops customer-based information to help the user navigate complex equipment.

The successful applicant will be responsible for creating clear and concise customer information to explain complex information that is easily understood, working alongside the R&D department to ensure accuracy of product descriptions

Responsibilities

• Plan, organise and develop product description, procedures, and task-based information in order to best explain how to use our products
• Produce electronic documentation in a variety of formats, best suited to the specific product, intended audience, and specific task
• Maintain a comprehensive library of existing technical literature, manage updates and revisions to technical literature
• Analyse documents to maintain continuity of style of content, and bring this style to new and exciting delivery methodologies
• Meet with subject matter experts in order to ensure that specialised topics are appropriately addressed and discussed
• Help to roll out a company-wide initiative to ensure our products are as safe as possible and easily understood

What we offer

You can look forward to growing your career in a dynamic workplace with significant personal responsibility and flexible working models to ensure the right work/life balance.

• A dynamic and personal atmosphere, working across teams.
• A company culture that encourages performance and cooperation.
• An attractive compensation package including the comprehensive fringe benefits expected of an international company.
• We are an employer that is characterized by both the appreciation and equal opportunities of our employees, a recipe for generating success.

Job Skills/Competencies Required

• Excellent written and verbal communication skills
• Strong attention to detail
• Skilled at prioritisation and multi-tasking when necessary
• Create, adapt, and follow project schedules and deadlines
• Ability to work independently and as an active part of a team
• A natural flare or interest in technology
• A high proficiency in one of more of the following tools, with a willingness to learn other tools as required: Adobe Creative Suite applications (such as Photoshop, Illustrator or Dreamweaver), Adobe FrameMaker, Adobe Captivate and Madcap Flare
• A working knowledge of HTML and CSS would be beneficial but not essential