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UK Junior CCM Developer (12 month FTC)

  • Location
    (UK) and Hove
  • Job Reference
  • Functional Area/Experience
    IT / Fresh Graduate

Job Description & Qualifications

Are you an IT developer, looking to progress your skills, knowledge and career to the next level? We have an exciting 12 month Fixed-Term Contract position here at Legal & General for a junior CCM Developer to join us in supporting the technical development and maintenance of our Customer Communications Management (CCM) software and technical processes for Communications.

You'll be joining a team of 3 developers and will have the opportunity to embark on plenty of training which will include training around our CCM tool Quadient.

In addition to receiving training, you will have a wide variety of activities that tasks as part of your role as Developer which include;

  • To support the technical development and maintenance of Customer Communications using Customer Communications Management software (document composition) - Quadient / Open Text Exstream to ensure a coordinated delivery of accurate material on time.
  • To create, maintain and update technical specifications ensuring that they reflect the build and adhere to the approval process.
  • To support the Development Team in reporting and investigating production issues.
  • To gain all the necessary approvals to ensure that all specifications and collateral are technically compliant, relevant and meet regulatory and TCF requirements across multiple channels.
  • To monitor, maintain and update content held on the various extranet sites using the CMS system. Support the ongoing development of the sites for enhanced user experience.
  • To work with agile methodologies (writing user stories, estimating capacity etc.) to deliver communications changes to support any product, customer experience or regulatory transformation to meet sprint deadlines while adhering to all internal procedures and ensuring processes are documented and up to date.
  • To support the Team by covering other team processes for contingency purposes and support other members of the team to share and embed best practice.
  • To prioritise customer centric improvements which remove friction from the customer journey with inclusion considerations and vulnerable customers in front of mind.

About you

To be successful in the selection process we would love to see someone who is a team player and an interest to collaborate and learn.

If you have knowledge and experience in an existing development role and you are looking for an opportunity and have experience in Open Text Exstream / Quadient, we would love to hear from you.

This is a great opportunity for someone who is starting out in development and would like to continuously learn new technologies and be part of a collaborative culture and team and progress their career from within one organisation.

Legal & General

When you commit to Legal & General, we’ll commit to you too. That means we’ll recognise and reward your hard work, your performance and your contribution.

If you join us, you’ll get access to some great benefits, including 25 days holiday (excluding bank holidays), an annual supplement for private medical insurance, generous pension scheme and life assurance, We’re also proud to offer competitive family leave.

You’ll have the opportunity to participate in our annual, performance-related bonus plan, and then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings.

The brand with the brolly is choosing today to change tomorrow.

Since 1836, we’ve grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands.

We’re all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet.

We need people who share our ambitions, agility and entrepreneurial spirit to help us do it.

At L&G, you’ll find a balance that helps you be your best. Empowered by hybrid working, we’re supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance.

Today, there’s over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us?

Helping over ten million people around the world manage their savings, retirement plans and life insurance requires a lot of people behind-the-scenes. It’s up to us in L&G Group functions - which includes our tech and digital teams, Group Finance, HR, Risk and Corporate Comms to provide the essential support services that all areas of the business need, here in the UK and overseas. Simply put, we enable everyone at Legal & General to do what they do best. That means we’re helping to improve our customers’ lives, and contributing to the success of the business every day.

Great minds don’t have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation.

We don’t just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve.

We think it’s important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow.

We all work differently, and have different needs, which is why. we’re always open to discussing flexible working arrangements. Likewise, we’re committed to finding reasonable accommodations for candidates with specific needs during our recruiting process.

So whoever you are, wherever you are, whatever your story, we'd love to hear from you.

If this opportunity excites you but you’re not sure you meet all the requirements, or you’d like to know a bit more, please contact Andy Banks at (

If you’d like to be considered for this role, please submit your application through our careers website as we’re not accepting email applications.

Job Skills/Competencies Required

To be successful in the selection process we would love to see someone who is a team player and an interest to collaborate and learn.


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