Graduate Chinese Customer Advisors

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  Location

  (UK) and various

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  Job Reference

  18565

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  Functional Area/Experience

  IT / Fresh Graduate

Job Description & Qualifications

Multiple Chinese speaking Graduate Customer Service Advisor positions at various locations in the UK. 

Work visa's are provided. 

Responsibilities 

• Answer and make phone calls and respond to emails
• Resolve enquiries and complaints
• Cross-sell products and services
• Maintain customer records
• Ensure high levels of customer satisfaction

 

Job Skills/Competencies Required

• Recent graduates currently living in the UK or Europe
• Fluent spoken and written simplified and traditional Chinese 
• Excellent written and verbal communication skills
• Able to listen, project empathy, and resolve complaints
• Able to meet sales and work quotas
• Be a team player
• Able to organise, prioritise, and multitask