System Specialist - Applications

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  Location

  (OMAN) and Muscat

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  Job Reference

  23322

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  Functional Area/Experience

  IT / 2 Years

Job Description & Qualifications

Oman Arab Bank SAOC was established in 1984 following the acquisition of Arab Bank's branches in the Sultanate. Over the past three decades, the Bank has consistently expanded its reach as well as its products and services offering to provide customers in the country with a comprehensive suite of innovative solutions in Retail banking, Corporate and Project finance, Investment banking, trade finance and most recently, Islamic Banking.

Key Deliverables:

• Perform upgrades and enhancements on banking systems components.
• Perform integration of process with other systems whenever required.
• Main responsibility to provide administrative support, technical support, troubleshooting and to be backup to other teams under Banking Applications whenever require.
• Provide technical support to enhance functionality of the system and fix bugs.
• Co-ordinate with the Team Leader regarding any emergency or disaster cases for recovery requirements.
• Inform the Team Leader with exceptions and failures immediately once they appear.
• Communication with vendors for any upgrades and enhancements as required.
• Ensure troubleshooting is performed as and when required.
• Conduct research and development in banking systems and other related components.
• Attend support calls and join the department staff in emergency cases as required.
• Ensue all related activities are in accordance with bank’s policies, procedures, and standards.
• Participate in other related initiatives and projects as assigned or other duties as assigned by IT management.

Qualifications:

Bachelor's degree in any IT

Experience:

2 - 4 years of experience.

Skills/Knowledge:

• Communication skills
• Coordination skills
• Interpersonal skills
• Presentation skills
• Analytical skills
• Troubleshooting skills
• Application management skills
• Knowledge of database

Business Understanding:

• Strong Understanding of bank’s policies, procedures, and standards.
• Good Knowledge of general IT including Windows, UNIX and MS-Office.
• Good knowledge in networking.