Credit Card Accounting Analyst

Why this job matters

RETRIEVAL AND FULFILLMENT

• Ensure that Retrieval Requests received daily are complete.
• Request sales slips manually for those card-capture methods outside the automated process.
• Fulfill and ensure completeness of all Retrieval Requests.

CHARGEBACK

• Manage chargeback cases, determining whether cases are for write-off, for chargeback to merchants, or for representment to the banks.
• Process credit memo requests and other queries from dealers and Retail Marketing Center (RMC).
• Process KECC Unmatched items.
• Coordinate with Card Operations Team regarding exceptions and settlement issues.
• Reconcile auto-jobs affecting the credit card handled to ensure that data are loaded completely and on a timely basis.
• Recover non-fraud related automated write-offs
• Perform other ad-hoc processes (i.e. damage claim, non-AVS transactions)

SETTLEMENT

• Manage bank settlement activities for credit card transactions
• Ensure receipt of wire transfer remittances
• Monitor bankcard activities including presentments, credit memos, representments, chargebacks, dispute fees and service fees
• Prepare daily and submit monthly/quarterly sales and expense reports

ACCOUNTS RECONCILIATION

• Ensure that all GL/customer accounts assigned to desk are reviewed according to the Finance Shared Services standard

Job Skills/Competencies Required

• Bachelor's Degree major in Finance, Business, Accounting, and related courses
• Strong leadership, analytical and customer engagement skills and high attention to details
• Good oral and written communication skills
• Must have the propensity to work in a proactive, results-oriented, and customer-focused environment
• Enjoys working with people of diverse cultural backgrounds