Tech Lead

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  Location

  (INDIA) and Calcutta

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  Job Reference

  20051

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  Functional Area/Experience

  IT / 2 Years

Job Description & Qualifications

Tech Mahindra’s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design and Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.

Skill Set: IFS Cloud Essentials-1

Total Experience: 2 to 20 Years

Job Expiry Date: 30/05/2024

Domain: IT

Job Reference No: 993547

Job Summary

To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline. Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLAs/KPIs/OLAs. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents. Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.