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india Sales Support Management Coordinator

  • Location
    (INDIA) and Bangalore
  • Job Reference
    15075
  • Functional Area/Experience
    Sales / 1 Year

Job Description & Qualifications

Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.

Responsibilities:

  • Performs basic data entry per pre- defined processes.
  • Supports day-to-day post-sales order transactions (e.g., credits, returns, order entry) and reporting of customer issues (e.g., specialized product builds, performance reports); handles multiple customer accounts with low complexity.
  • Assists other departments and support groups (e.g., internal sales, audit, operational support, delivery) by reporting routine issues to the appropriate roles.
  • Helps resolve minimally complex customer issues (e.g., distribution, pricing) and proactively follows-up to assist external-facing customer service representatives.
  • Resolves open order (backlog) report issues of low complexity and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues to higher levels.
  • Helps resolve order management issues for all product lines using basic subject matter knowledge.
  • Enters sales data in a timely and efficient manner, maintaining documentation and records.

Education and Experience Required:

  • Two year university degree or equivalent experience.
  • Typically 1-2 years of experience in a related field.

About HP

You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP’s commitment to diversity, equity and inclusion – it’s just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you’re more innovative and that helps grow our bottom line. Come to HP and thrive!



Job Skills/Competencies Required

  • Basic communication skills. Fluency in English and local language mastery.
  • Developing knowledge of internal processes and policies.
  • Fundamental understanding of local legal compliance issues.
  • Basic problem-solving and analytical skills.
  • Basic teamwork skills.
  • Basic time management skills.
Apply now