Jobs Filtered by

india Partner Support Consultant

  • Location
    (INDIA) and Bangalore
  • Job Reference
  • Functional Area/Experience
    Sales / Fresh Graduate

Job Description & Qualifications

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

At HP, the future is yours to create!

If you are our Partner Support Consultant in India, you will have a chance to:

  • Manage customer project delivery at a regional level
  • Provide reliable financial forecasts to HPS management.
  • Support early qualification and opportunity assessment for large and complex opportunities.
  • Frequently represents the organization to external customers/clients.
  • Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
  • Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
  • Document requirements, and translate into proper system requirements specifications using high-maturity methods, processes and tools.
  • Execute and coordinate requirements management and change management processes.
  • Develop and maintain internal and external relationships to support management of scope and expectations.
  • Participate in proposals, feasibility studies, implementations, and new business development.
  • Operates as a team member. Advise on methods to improve business processes.
  • Consider the business implications of the application of Process/technology to the current and future business environment.
  • Frequently contributes to the development of new ideas and methods.

Job Skills/Competencies Required

Are you a high-performer? We are looking for an individual with:

  • Channel partner support consultant will be responsible for E2E ticket handling and administrative governance for Channel partner Performance.
  • Excellent communication skills – English writing & speaking 
  • Good knowledge of process documentation, Visio & excel PowerPoint  
  • Prefer experience on partner account management, Query management and daily operations.
  • Experience in developing & driving business and process knowledge, service operations and solution introduction, in line with agreed partner Service Level Agreement (SLA).
Apply now