Jobs Filtered by

india Jr. ServiceNow Developer/Administrator

  • Location
    (INDIA) and Bangalore
  • Job Reference
    17275
  • Functional Area/Experience
    IT / 3 Years

Job Description & Qualifications

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. We are a USD 6.0 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers including Fortune 500 companies.

Tech Mahindra is a part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federation of companies with 260,000 employees in over 100 countries. The group enjoys a leadership position in farm equipment, utility vehicles, information technology, and financial services in India and is the world’s largest tractor company by volume. It has a strong presence in renewable energy, agriculture, logistics, hospitality, and real estate. The Mahindra Group has a clear focus on leading ESG globally, enabling rural prosperity and enhancing urban living, with a goal to drive positive change in the lives of communities and stakeholders to enable them to Rise.

Tech Mahindra is focused on leveraging next-generation technologies including 5G, Blockchain, Cybersecurity, Artificial Intelligence, and more, to enable end-to-end digital transformation for global customers, and is one of the fastest-growing brands in brand strength and rated amongst the top 7 IT services brands. Tech Mahindra has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World’ by Corporate Knights.

With the TechM NXT.NOW framework, Tech Mahindra aims to enhance ‘Human Centric Experience’ for our ecosystem and drive collaborative disruption with synergies arising from a robust portfolio of companies. Tech Mahindra aims at delivering tomorrow’s experiences today and believes that the ‘Future is Now’.

Location - Bangalore/ Hyderabad

Requirements:

  • Bachelor's degree from an accredited University; Computer Science program preferred
  • At least 3 years of proven ServiceNow experience in design, development, deployment, configuration, and scripting.
  • ServiceNow certified CSA and CAD are required.
  • Experience working with one or more ServiceNow module like ITSM/CSM and CMDB
  • Experience integrating data from other enterprise systems and applications with ServiceNow.
  • Experience with JavaScript and REST API

Role:

  • Simple workflow development and Request development (non scripting)
  • Manage the ServiceNow Incident queue
  • Manage Service Now Change request administration
  • Perform basic administration tasks on ServiceNow
  • Engage in UAT activities
  • Documenting ServiceNow SOPs and guidance
  • Engage with Portfolio/Project Managers for other projects which will impact ServiceNow.


Job Skills/Competencies Required

  • Reporting dashboard, SLA configuration.
  • Knowledge of HTML, CSS, SOAP preferred.
  • Knowledge of implementing DevOps (CI/CD) in ServiceNow is preferable.
  • Group/User updates
  • Roles/Responsibilities updates
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