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india Google Workspace

  • Location
    (INDIA) and Mumbai
  • Job Reference
    21017
  • Functional Area/Experience
    IT / Fresh Graduate

Job Description & Qualifications

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

Overview

Must Have

  • Google Workspace, SSO and other SaaS apps/technologies
  • Working Hands-On knowledge of Google Chrome and Classroom products to demonstrate and prototype integrations in customer/partner environments, in both Education and Enterprise space.
  • Experience in Chrome Enterprise, Chromebooks and a mixed PC and Mac state.

Good to Have

  • Knowledge of VDI solutions and its architecture.
  • Knowledge in creating progressive web apps and extensions.
  • Knowledge of Linux is needed.
  • Proficiency with Javascript and any one framework like Angular/React.
  • Networking concepts (e.g. Load Balancers, firewalls or routing, etc.)

Do

  • Instrumental in understanding the requirements and design of the product/ software
  • Develop software solutions by studying information needs, studying systems flow, data usage and work processes
  • Investigating problem areas followed by the software development life cycle
  • Facilitate root cause analysis of the system issues and problem statement
  • Identify ideas to improve system performance and impact availability
  • Analyze client requirements and convert requirements to feasible design
  • Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements
  • Conferring with project managers to obtain information on software capabilities
  • Perform coding and ensure optimal software/ module development
  • Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software
  • Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases
  • Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces.
  • Analyzing information to recommend and plan the installation of new systems or modifications of an existing system
  • Ensuring that code is error free or has no bugs and test failure
  • Preparing reports on programming project specifications, activities and status
  • Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns
  • Compile timely, comprehensive and accurate documentation and reports as requested
  • Coordinating with the team on daily project status and progress and documenting it
  • Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders
  • Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution
  • Capturing all the requirements and clarifications from the client for better quality work
  • Taking feedback on the regular basis to ensure smooth and on time delivery
  • Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.
  • Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
  • Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation
  • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc
  • Timely Response to customer requests and no instances of complaints either internally or externally

Functional Competencies/ Skill

  • Leveraging Technology - Knowledge of current and upcoming technology along with expertise in programming (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization - Competent
  • Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert
  • Technical knowledge - knowledge of various programming languages, tools, quality management standards and processes - Expert

Competency Levels

Foundation: Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.

Competent: Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.

Expert: Applies the competency in all situations and is serves as a guide to others as well.

Master: Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.

Behavioral Competencies

  • Formulation & Prioritization
  • Innovation
  • Managing Complexity
  • Execution Excellence
  • Passion for Results


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