EV - Product Specialist

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  Location

  (INDIA) and Gurgaon

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  Job Reference

  18009

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  Functional Area/Experience

  Sales / 3 Years

Job Description & Qualifications

Drive Retail EV sales volume as well market share and enhance customer’s pre and post purchase experience.

Job Responsibilities

• Serve as the product specialist to answer customer queries (both vehicle and charging) at dealerships/ other points of sale
• Ensure EV customers have a differentiated customer experience & that dealerships / stores provide adequate focus to EV
• Responsible (along with Dealer Sales Executives) for achievement of retail targets
• Work with dealer sales executives to drive EV sales in dealerships
• Manage and ensure activation of leads
• Ensure 100% follow-up of leads to logical conclusion
• Conduct micro-market activations (Events at offices, malls, apartments, etc.)
• Conduct home visits and product demonstrations to customers

Education

Graduation

Work Experience

3-4 Years

Tata Motors Leadership Competencies

Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations

Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel

Driving Execution - Translating strategy into action and execution

Leading by Example - Encouraging and following ethical standards

Leading Change - Recognizing the need for change, initiating and adapting to change

Motivating Self and Others - Inspiring teams and individuals