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india Digital HR Specialist

  • Location
    (INDIA) and Chennai
  • Job Reference
  • Functional Area/Experience
    Human Resources / 2 Years

Job Description & Qualifications

Ford′s operations in the country also include Global Business Services providing business services in the areas of IT, accounting and finance, financial services and automotive operations support, global analytics and engineering services. These operations serve Ford′s business units and skill teams globally out of centres in Chennai and Coimbatore. Ford’s businesses in India boast a 10,000-strong workforce.


  • Manage Global Technology queue - case management (People First managed HR IT Products - Reporting / Talent / Security / Core HR)
  • Support Technology shared service delivery model - T1 / T2 / T3 tier Model approach
  • Partner with People First Contact Center / IT to deliver technology service to the fullest
  • Develop HR Functional & Tech knowledge and provide insights
  • Take support from other team members and knowledge sharing among team members 
  • Troubleshoot all HR technology related issues and problems.
  • Research and resolve system issue
  • Assist with maintaining the HR Technology portfolio ensuring on-going integrity of data through process review, security administration and audit
  • Support projects by driving/contributing to activities such as business requirements gathering, business process mapping and analysis, system configuration, user acceptance testing and end-user support

HCM Program Deliverables

  • Build and customize data models
  • Drive, develop and execute projects that are consistent with the People First Digital HR strategies
  • Build reports, analysis and dashboards from lean spec in OTBI / BIP
  • Liaise as HCM Cloud subject matter expert with HR, HRIT and other key stakeholders within the company
  • Understand reporting implications for cross functional solution dependencies across all HCM reporting modules (Core, Performance, Compensation etc)
  • Develop lean spec documents for reports, analysis and dashboards
  • Maintain Global Reporting Catalogue for all Reporting products
  • Be part of the Program deliverables – Letters / Reports / Dashboard, Infolets
  • Internalize Ford HRBA/COE/PF insights to drive future state HCM innovation
  • Practice iterative, end-to-end development, to rapidly develop and deliver complex reports and dashboards, as required by business stakeholders
  • Innovate and suggest out-of-the-box solutions to improve productivity and processes

Auto req ID: 60061BR

Entity/Organization: FGBS- Ford Global Business Services


  • 2-3 years hands-on experience using SAP Business Objects, Oracle Cloud Reporting tools, Oracle Transactional Business Intelligence (OTBI), Business intelligence Publisher (BIP)
  • Education Qualifications: B.A., B.B.A., B.B.M., B.Com., B.E., B.Sc., B.Tech., M.Com., M.Sc, MA, MBA, MCA, MSW

Job Skills/Competencies Required

  • Strong understanding of data management
  • Ability to operating independently, be detail-oriented, and deliver results
  • Working SQL / QlikView / Alteryx/Tableau - nice to have