Jobs Filtered by



india Delivery Voice - Senior Customer Service Representative

  • Location
    (INDIA) and Noida
  • Job Reference
    12499
  • Functional Area/Experience
    Sales / 1 Year

Job Description & Qualifications

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the quality standard

  • Attendance/Login Hours/Unsechduled Leave/SLA targets as per defined by the process
  • Improving skill level through Self development / nominating training programs. Skill reverification Tests
  • Meet the defined Quality Scores. Innovation & Process Improvement
  • The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
  • To consistently meet or exceed CSAT parameters as defined for the process.


Job Skills/Competencies Required

Qualifications: BA

Experience: 1-3 Years

Apply now