Knowledge Management Expert

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  Location

  (DUBAI) and various

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  Job Reference

  20936

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  Functional Area/Experience

  Business, Accounting & Finance / 2 Years

Job Description & Qualifications

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.

Job Responsibility:

The Job holder is responsible to work directly with key stakeholders (Such as EIOPS, Staff, product specialist, business, etc.) to execute the requirements for the knowledge portal in alignment to the governance framework.

• Authoring skill and understanding of business complexity.
• Direct content creation.
• Speed of knowledge activity and deployment.
• Adherence to best practice and compliance, group-wide.
• Identify articles that need to be created or edited, for all businesses.
• Continuously optimize knowledge for all users; ensuring self-service needs are met.
• Work directly with Quality/Training as well as business to ensure article information is within Bank's guidelines.
• Help disseminate information about the Bank's product & processes.
• Maintaining communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparation of presentations. 
• Help monitor and evaluate the knowledge sharing program, including external benchmarking and evaluation programs/opportunities.
• Analyze understanding gaps and create easy articles for users. 

Job Skills & Qualifications:

• Bachelor graduate
• At least 2 to 4 years of experience in relevant field

What we offer you:

• Competitive salary package 
• Strong emphasis on work-life balance and wellbeing across the bank 
• World-class Learning & Development platform and career development 
• Generous annual leave entitlement and Private Healthcare 
• Preferential banking facilities for employees