Internal Client Services - Administrator

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  Location

  (JORDAN) and Amman

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  Job Reference

  18066

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  Functional Area/Experience

  Business, Accounting & Finance / 2 Years

Job Description & Qualifications

Financial Advisory | Internal Client Services – Administrator

When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).

In an international firm like Deloitte, our strong global presence is complemented by our local reach and market knowledge. A career in Financial Advisory will equip you with a deep understanding of the local and regional business landscape, enabling you to identify opportunities and risks to our clients’ businesses. In addition, your breadth of vision will be engaged, as you match our global resources to our clients’ advantage. Our FA practice encompasses a broad range of specializations and services but whose common goal is to offer strategic services to clients throughout every phase of the economic cycle.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

• Lead the way
• Serve with integrity
• Take care of each other
• Foster inclusion
• Collaborate for measurable impact

During your tenure as an Internal Client Services Administrator, you will be assisting various project teams with internal administrative requirements on their projects. This will include, but not be limited to:

• The onboarding requirements for our clients
• The management of the project files throughout the lifecycle of the projects together with the eventual closedown and archiving of projects.
• You will act as the main point of contact between the Engagement Team and the MECCAT team and will be responsible for the liaison relating to client onboarding tasks including any follow-ups with the MECCAT team. Such tasks will include the following: (1) Conflict Check requests, (2) DRMS requests, and (3) Background Check requests.
• Support requested from time to time by the relevant geography / business unit.
• Project Management Lifecycle including creation of the project name, and set up of the project folder,
• Project closing, including liaising with the Engagement Team to ensure everything has been saved to the Project Folder in accordance with the Engagement Control File Checklist, and archiving the project folder.

Leadership Capabilities:

• Builds own understanding of our purpose and values; explores opportunities for impact.
• Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
• Understands expectations and demonstrates personal accountability for keeping performance on track.
• Actively focuses on developing effective communication and relationship-building skills.
• Understands how their daily work contributes to the priorities of the team and the business.

Qualifications:

• Bachelor/Master’s degree, preferably in Administration/Computer Science/Information Technology
• Proficiency in IT/Office Systems skills (particularly Microsoft Office)
• Minimum 2 years of proven professional experience in a similar field
• Ability to work effectively with stakeholders in a matrix and multi-cultural organization.
• English and Arabic language fluency required.
• Professional
• Only Jordanian Nationals will be considered for this role.

Job Skills/Competencies Required

• Good and confident communicator who can interact with senior leadership.
• Ability to prioritise workload and work under pressure with a flexible approach.
• Strong interpersonal skills
• File management skills