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Bulgaria Sr Assistant, CTC Contracts Management with Spanish language skills - SCDMNT

  • Location
    (BULGARIA) and Sofia
  • Job Reference
  • Functional Area/Experience
    Business, Accounting & Finance / Fresh Graduate

Job Description & Qualifications

From a secret recipe to a bold idea and very proud traditions, we build the future. Coca-Cola European Partners (CCEP) is a major fast-moving consumer goods business in Europe and the world’s largest independent Coca-Cola bottler.  Across 13 countries, our employees make, sell and distribute the world’s most loved drinks brands to more than 300 million people. Some of the brands you will find in our portfolio are Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® And Capri-Sun®.

Leading brands, great people and a focus on (personal) growth that comes with it.

Do you like to be able to influence and make a difference?  Does a fast paced environment suit you?

Do you enjoy working in a multi-functional environment with a desire to succeed?

At CCEP, we want to provide a workplace where people are inspired to be the best they can be.  We know that engaged, motivated employees, working to their full capacity and able to reach their personal career goals, are a critical part of our Company’s long-term success.

Coca Cola European Partners (CCEP), a fast pace growing company is looking for a strong Costumer to Cash (CTC) Contracts Management Sr. Assistant to come and join their growing Shared Service Centre and be a part of the CTC team.

The Shared Services Centre (SSC) CTC Contracts Management Sr. Assistant with Spanish language skills (temporary) will be responsible for the end-to-end contracts management process including creation of the contract, its approval and pay out, modifications and follow up until its completion as well as handling any contracts related queries raised by customers and internal CCEP stakeholders within the CCEP organization.

The position will be tasked with driving and delivering CTC service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the CTC service level and effectiveness expected throughout.

The role would ideally suit someone who has confidence in their own ability, has strong analytical skills and has CCEP does, demonstrates passion for growth.This is an exciting opportunity for somebody who wants to be part of a dynamic team and grow in and with the company.

Set up

  • Temporary role (12-18 months)
  • Works with the BU to build positive, constructive relationships and works in partnership with each to drive an effective and smooth deployment of Contracts Management processes into the SSC;

Financial Services Delivery

  • Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.)
  • Ensure that Coca-Cola European Partners policies are adhered to (e.g. approvals, financial guidelines, etc.)
  • Handles customer queries/ Contracts Management in a timely, efficient and accurate manner, escalating where necessary
  • Responds to identified customer issues, queries and needs, or where resolution is urgent and important.
  • Resolves queries as appropriate via the Contracts Management Team
  • Ensures Contracts Management procedures are completed efficiently, accurately and in a timely manner
  • Makes productive use of technology tools and systems including SAP to ensure effective service delivery and accurate CTC data.
  • Ensures that any supporting documentation are provided to customers as requested;
  • Provides support and advice on Contracts Management processes where required
  • To support the documentation and regular update of all Contracts Management work instructions ;


  • Builds strong relationships with key stakeholders in the Business Units to drive understanding and support for Contracts Management and Shared Services generally
  • Works and liaises closely with BU Finance teams and other departments where required;

Continuous Improvement

  • Provides feedback and support to CTC Clients Accounts Manager in driving end-to-end standard Contracts Management processes across the Coca-Cola European Partners business
  • Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement ; 


  • Experience in a multinational organization and/or Shared Services environment with a good business acumen.

Job Skills/Competencies Required

  • Ability to assess a problem and escalate it to the appropriate level 
  • Ability to think logical
  • English : Intermediary writing and spoken level
  • Spanish: Intermediary writing and spoken level
  • Good Excel skills. ERP experience desirable, preferably SAP 
Apply now