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Bulgaria SAP HCM and Authorization Expert

  • Location
    (BULGARIA) and Sofia
  • Job Reference
  • Functional Area/Experience
    IT / 3 Years

Job Description & Qualifications

Lufthansa Technik Sofia is part of the Lufthansa Technik base maintenance network. It performs heavy maintenance checks on the Airbus 320 family and Boeing B737 Classic and B737 NG. The company is situated at Sofia airport and operates since October 2008.

We offer highly collaborative, friendly team environment with strong focus on learning and development. You also get:

  • To work in a multicultural team, supporting LHT facilities worldwide;
  • Opportunities for personal and professional growth;
  • Interesting and dynamic job;
  • Flexible start and end of the working day;
  • Home office policy;
  • Competitive remuneration and benefits package;
  • Corporate events and initiatives;
  • Trainings, based on the skill set you need, to fulfill your duties


In connection with development of our processes and company growth, we are now looking for Central SAP HCM and Authorization Expert, as part of our SAP Center of Excellence in Sofia. Once you join our team as Central SAP HCM and Authorization Expert, you will:

  • Provide 2nd/3rd Level Support currently for SAP ECC 6.0 and in the future S/4 HANA and SuccessFactors, with main area of support SAP HCM and Authorizations;
  • Take care for Incident and Problem management (coordination between 1st level of support, business users and Service Provider(s) within given SLAs);
  • Participate in projects and change management activities: gather business requirements, analysis, solution proposals, system configuration and/or development specification,  testing and go-live coordination;
  • Coordinate system maintenance downtimes, business user testing and deployments of enhancements and HR service packs on central level;
  • SAP user and role management on central level, authorization concept;
  • Manage and update respective technical and end-user documentation.


To be successful in the role you need:

  • 3+ years SAP experience in the respective module;
  • University or college degree in Computer science or similar experience;

About Lufthansa Technik Sofia Limited

Lufthansa Technik Sofia is part of the Lufthansa Technik Group - the world's leading provider of maintenance, repair and overhaul services as well as modifications to the civil aviation industry. With tailor-made maintenance programs and advanced repair techniques, we ensure the reliability and availability of our customers' aircraft fleets. We are independent of aircraft manufacturers and licensed internationally as a repair, manufacturing and development organization. With more than 26,000 employees and over 30 international subsidiaries, the Lufthansa Technik Group offers a full range of services in the fields of maintenance, overhaul, component support, engines, landing gears, VIP services, innovation and digital fleet solutions to around 800 customers worldwide. Lufthansa Technik Sofia has over 1200 employees. Our success is built on our people who are fundamental to our organization.

Job Skills/Competencies Required

  • SAP business process knowledge;
  • LSMW and Query definition;
  • Basic Project Management experience;
  • Excellent English language skills (written and spoken);
  • Very good analytical, problem-solving and root cause analysis skills;
  • Strong team player.

The following experience will be considered an advantage:

  • SAP HCM full life-cycle implementation and support;
  • Experience with SAP S/4 HANA, SuccessFactors and SAP Fiori Apps;
  • Agile Methodology (SCRUM, KANBAN);
  • ITIL v3 Foundation or higher;
  • Experience with ticketing systems (OTRS, JIRA etc);
  • Basic knowledge in ABAP coding.
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