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Romania Junior Technical Support Engineer - Fresh Grad - Oracle eBS ATG

  • Location
    (ROMANIA) and Bucharest
  • Job Reference
  • Functional Area/Experience
    IT / Fresh Graduate

Job Description & Qualifications

Oracle has the world’s largest suite of enterprise class cloud applications (SaaS), platform technologies (PaaS) and Infrastructure Services (IaaS) delivering world-class services from state-of-the-art data centers distributed all over the world.

Oracle and the Cloud

At Oracle, we are technologically curious, socially savvy and environmentally conscious. We leverage our next- gen work environments to deliver first-class experiences to customers and our internal teams. With a focus on reaching their full potential, ouremployees leverage powerful training and development programs that enhance their skillsets and prepare them to meet the needs of today’s successful businesses.

Our Cloud focused teams are at the frontline of a massive digital transformation, changing the way the world does business. Our teams help our customers future-proof their business.

If YOU hold a winning attitude and have the passion & potential to help Oracle in our quest to be the The Number 1 Cloud Company, then we want YOU!

Oracle Innovation

Oracle is leading the digital transformation, enabling customers around the world to boost their businesses amid the cloud revolution. With our extensive, world-class product portfolio we offer THE most complete & integrated cloud platform in the world.

Oracle Culture & Community

Work with the industry’s sharpest minds in an exciting environment.

At the heart of Oracle’s success is a rich culture of innovation, entrepreneurship, and learning that has produced the most talented teams and respected products in the industry. We aim to ensure that every employee reaches their full potential and has what theyneed to achieve success. Part of that comes in the form world class training programs and skills building initiatives. But that’s only half ofthe equation. What really sets us apart is our focus on bringing together a diverse group of people to work in an exciting environment, learn from one another and have a positive impact on their communities through our different programs.

What we are looking for:

  • Bachelor’s degree or final year student in Information Technology or a related field
  • Fluent level of English both spoken and written
  • Passion for information technologies
  • Involvement and participation on IT or complex academic projects will be considered a plus
  • Willingness to learn new things

Your responsibilities:

  • Actively develop a depth of product knowledge in the designated Oracle Application
  • Provide World-Class technical support to Oracle customers
  • Work directly with Development and help influence product supportability & usability
  • Solve customer issues, using troubleshooting, collaboration, best practices and transparency within and across teams
  • Contribute to service automation and other digital self-help assets to improve customer and engineer experience

Oracle is committed to hiring Top Talent in our Junior Hire Program and to developing and mentoring individuals to meet their potential and reach their career goals. We are looking for dynamic, high performing individuals who thrive on the challenge of working in a fast-moving environment and who have a passion for technology and how it can help businesses succeed.

Job Skills/Competencies Required

  • Knowledge of Oracle technology product portfolio, Cloud technologies, development frameworks and tools would be an important plus
  • Knowledge of SQL, Object Oriented Programming or Web Services will be considered a plus
  • Customer focus and passion for communication
  • A good mix of critical thinking, structured analysis, problem solving and persuasion skills
  • Ability to effectively communicate, both written and verbally
  • A high level of energy, drive, enthusiasm, commitment, self-belief and achievement-orientation.
  • Ability to work independently while being a good team player at the same time

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