Junior Technical Support Engineer

Why this job matters

We are DXC – a Fortune 500 global IT services leader.

In Bulgaria, we are among the largest IT employers, delivering the full spectrum of the company’s diverse technical portfolio. Our teams work across cutting-edge technologies, contributing to projects that span industries and geographies.

We foster continuous learning and professional growth, offering access to targeted training and certifications aligned with individual interests and career aspirations.

Our culture of collaboration, innovation, and shared values empowers professionals to grow and succeed.

We are now looking for a Junior Technical Support Engineer to join our team.

Daily challenges:

• Troubleshoot technical issues and provide solutions.
• Deploy and follow solutions/procedures to improve working processes.
• Implementing changes in the environment;
• Customer contact on the projects/tasks he/she is responsible for.
• Availability and capacity management.
• Create and implement service improvements.
• Every-day learn to stay on top of the Backup and Recovery technology (access to the DXC Technology training systems available).

eXperience and skills required

• Knowledge of any of the below technologies will be considered an advantage:
• Knowledge and practical experience with Storage and/or Backup technologies
• Knowledge of ITSM, ITIL or equivalent Service Management qualifications
• Any qualifications exceeding the requirements will be considered as advantage
• English language skills
• Acronis
• MicroFocus (HPE) Data Protector
• Good understanding of External Disk Arrays, RAID array controllers and their management
• NAS backup and SAN zoning concept knowledge
• Professional certification in any of the above technologies.

Company benefits

At DXC Technology, we don’t just offer jobs – we build careers. Here’s what you can look forward to when you join us:

• Enjoy competitive compensation and grow your career in a fast-paced, international environment.
• Benefit from 24 days of paid vacation to rest, explore, and recharge – plus comprehensive medical and life insurance, and monthly food vouchers to support your lifestyle.
• Access premium learning platforms, get company-sponsored certifications, and grow your skills with continuous development opportunities tailored to you.
• Get recognized through our Employee Recognition Program – your contributions deserve the spotlight.
• Refer great talent through our Employee Referral Program and get rewarded for helping shape our future.
• Enjoy discounts and special offers with your employee badge – it pays to be part of the team.
• Access 24/7 support for you and your family, with a wide range of wellbeing resources to help you thrive.
• Join meaningful initiatives that give back to the community and connect you with like-minded colleagues through fun and impactful experiences.

If you feel comfortable with the above-mentioned requirements, please send us your CV in English. 

Please note only shortlisted candidates will be contacted.

DXC Technology stands for equal opportunities, namely, we do not discriminate on the basis of race, religion, color, sex, age, disability, or sexual orientation.  All recruitment decisions are based solely on qualifications, skills, knowledge and experience, and relevant business requirements

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.