Junior IT Service Specialist (CzekoSprawni Program)

Why this job matters

• Maintaining the correct configuration and safe and efficient operation of IT hardware and software for end users throughout the company.
• Providing direct technical support to users, focused on maintaining the continuity of IT services and infrastructure. Coordinating and diagnosing requests requiring the involvement of second-line IT support (Infrastructure, Business Systems, external vendors), ensuring quality and compliance with SLAs.
• Administration and support for selected systems, such as Access Control, the follow-up printing system and related databases (e.g. service providers).
• Creating and updating manuals and training materials for end users.

Qualifications

• Higher education (technical, IT or related).
• Good knowledge of operating systems and basic knowledge of network management systems and end devices.
• Understanding the basics of IT infrastructure and telecommunications.
• Communicative knowledge of English.
• Resistance to stress and ability to work under time pressure.
• Excellent communication skills and a focus on teamwork.
• Strong internal customer orientation and high responsibility and flexibility.
• Quick learning and the ability to independently acquire knowledge. Working in accordance with established company processes and procedures.

Benefits

• employment contract ,
• co-financing meals in our company canteen with free delivery to selected districts of Warsaw,
• the opportunity to implement your own ideas and solutions,
• possibility of using the assistance and loan fund 
• the prospect of professional development in a reputable company,
• sweet packages for Christmas and Children's Day, holiday vouchers, holiday subsidies and competitions for employees
• excellent location, just 5 minutes from the Eastern Railway Station and the National Stadium metro station,
• shorter working hours on Fridays (Monday-Thursday we work 30 minutes longer, and on Fridays we finish 2 hours earlier)
• the office building is partially adapted to the needs of people with mobility disabilities,
• discounts on Koleje Mazowieckie tickets,
• insurance, private medical care (rehabilitation, vaccinations),
• development activities and programs, including training, sports and CSR programs,
• co-financing for the MultiSport card and amenities for cyclists,
• free access to products and new products, discounts at the Wedel Company Store and E. Wedel Chocolate Lounges
• flexible working hours and the possibility of working from home,
• employee volunteering,

…and much more. Check it out HERE!