Jobs Filtered by

china Business Systems Technical Support Analyst

  • Location
    (CHINA) and various
  • Job Reference
  • Functional Area/Experience
    IT / 1 Year

Job Description & Qualifications

Ricardo is seeking an experienced IT professional to perform a key role in the support and development of Ricardo business systems. The role is extremely varied, on a range of technologies, working an existing team of Business Analysts, IT Specialists and Third-party support companies to help these systems.

Location: Any Ricardo office globally


Work with the team & business in an internal customer facing role to get the best possible solutions & processes for Business Systems

  • Resolving Production Support Incidents for Business Systems and Reports
  • Incident management and associated change requests and documentation throughout the application/report lifecycle.
  • Support of existing applications, including SharePoint platform.
  • Development & Maintenance of Reports & Reporting environment.
  • System Administration SharePoint & MSSQL Server.
  • Investigation of application problems/incidents in a mixed application environment – SharePoint, SQL, .NET

Person Specification

Job Skills/Competencies Required


  • Strong Analytical, methodical troubleshooting Skills.
  • Experience in Web Based Application support & administration.
  • Experience in BI/report writing tools (Power BI, SSRS)
  • Experience in MS SQL Server Admin, SQL development
  • Experienced SharePoint Power User/Administrator

(On Premise/SharePoint Online)

  • Proficient in Windows Server, Windows OS, MS Office
  • Good communication skills (both written & verbal).
  • Good customer facing skills & experience of working with third parties
  • Demonstrate historically continuous improvements, effort, and willingness to adapt, and learn new technologies.
  • Experience in PowerShell or other scripting languages.
  • Pro-Active, Flexible approach to work. Occasional requirement to work out of hours (mostly via remote access)


Experience & working with:

  • Web Technologies including Java Application Servers
  • Software Development (.NET/VBA)
  • Azure/O365 services
  • 3rd Party SharePoint Tools – Metalogix, Sharegate
  • JavaScript
  • PowerApps/PowerAutomate

Soft Skills

  • Good Team Working skills
  • Good Interpersonal skills
  • Good Independent working ability with limited supervision
  • Adherence to deadlines
  • Ability to manage workload in a multitasking environment, prioritise work and work under pressure while maintaining positive interactions within the team and business
  • Willingness to Learn

Closing Date: 30/06/2021

Apply now