Payroll Implementation Consultant

Why this job matters

Position Responsibilities:

• Manage Payroll Changes/Implementations: Client-facing role to oversee and coordinate payroll changes and implementations tailored to client needs, ensuring smooth transitions and minimal disruptions.
• Subject Matter Expert: Gather detailed requirements from stakeholders, including a diverse portfolio of clients, analyze the impact on current and future states, provide expert guidance on payroll-related changes and verify the integrity of files from early development through to post production. 
• Client and Vendor Relationships: Build and maintain strong relationships with clients and payroll vendors, establish clear payroll processes, create requirements documentation, and consult on the file quality.
• Translate Client Needs: Convert client requests into clear, actionable technical requirements supporting both internal user-acceptance as well as client testing and implementation.
• Project Meetings: Actively participate in internal and external payroll project team meetings. Contribute insights to ensure alignment with project goals while advocating for client experience.
• Testing: Support and participate in payroll testing to ensure compliance with guidelines and accurate delivery of client payroll requirements.

Job Skills/Competencies Required

Required Qualifications:

• Industry Knowledge: Previous experience administrating benefits or implementing payroll for medium to large organizations.
• Project Management Experience: Possess formal training or equivalent work experience in project management, business analysis and methodologies (such as Lean Six Sigma) to manage projects efficiently.    
• Analytical Skills: Strong capability to identify and resolve root cause issues related to system investigations, data flows, and information management.
• Customer Management: Proven experience in managing customer relationships, setting clear expectations, and guiding clients through the project lifecycle with a focus on satisfaction and success.
• Quick Learner: Ability to quickly grasp new ideas, concepts, technologies, and tools, demonstrating strong analytical and problem-solving skills, and proficient use of Office 365.
• Adaptability: Exhibit resilience and adaptability to change, with the ability to guide others through transitions while remaining accountable and solution oriented.