Human Resources Generalist

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  Location

  (CANADA) and Vancouver

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  Job Reference

  17971

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  Functional Area/Experience

  Human Resources / 3 Years

Job Description & Qualifications

We are seeking a Generalist, Human Resources to join our Vancouver office.

The Generalist, Human Resources plays a key role in the continued success of the Vancouver office through effective people management practices, coaching managers and counselling employees with the overarching goal of creating a great workplace experience.

Key responsibilities:

Legal Support Services Management

• Oversees the Legal Support operations to ensure quality service levels are maintained and Lawyers have the optimal level of support to service clients.
• Manages employee relations matters in a confidential and respectful manner.
• Supports C-Suite Leaders on all HR matters related to the Vancouver office.
• Acts as the point of contact and escalation for all employee relations and performance management issues.
• Engages Lawyers, Business Services Leaders as required to ensure employee matters are resolved in a timely and professional manner.
• Interprets policies and makes proper use of their applications.
• Provides guidance to people leaders and counsels employees.

Talent Operations

• Contributes to the development and implementation of the Talent strategy and related plans for the Vancouver office, that support the growth and evolution of the region.
• Delivers the best Talent solutions to support the success of the business and improve the employee experience.
• Provides operational support to the Office Managing Partner, National Director, Talent Services and Regional Manager, HR.
• Promotes Miller Thomson as an attractive place of employment through networking, candidate/external vendor contact and daily communication with various internal and external stakeholders including industry groups such as BCLMA, BCPA, and colleges with related Diploma programs.
• Makes recommendations on best practices and analyzes programs and data to identify trends to support management decisions around people

Total Rewards and Disability Management

• Responsible for managing compensation for Legal Assistants in the local office as well as career coaching for development purposes.
• Oversees the timely management of payroll and all employee lifecycle events.
• Oversees all disability-related matters working with the Total Rewards team.

Performance Management

• Champions the Performance Review process for the Vancouver office, promoting the objectives and expected outcomes of the process.
• Ensures year-end reviews are conducted in a timely and effective manner.
• Ensures appropriate follow-up and action on performance development plans.
• Conducts performance meetings with Legal Assistants both during formal annual process and regularly to provide feedback and recognition.
• Handles post-review data collection and report preparation for Directors and Managers.
• Conducts probation meetings with new employees at the end of probationary period. In conjunction with the Manager, provides feedback on progress and monitors and supports areas for development.
• Conducts exit interviews and prepares semi-annual reports.

Recruitment and Onboarding

• Supports hiring managers at the local level with their recruitment initiatives to ensure fit within the office, in collaboration with the national Talent Acquisition team.
• Monitors staffing levels and maintains a proactive approach to workforce planning for the Vancouver office.

Special Projects

• Works collaboratively with national HR team across the Firm on special projects and sharing of best practices.

What you’ll bring:

• Diploma/Degree in Human Resources Management, or other Business discipline and, completion of, or working towards completion, Human Resources designation.
• Minimum 3 years’ experience in a Human Resources Business Partner, Coordinator or Generalist capacity, ideally in a Professional Services environment.
• Minimum 3 years’ experience gained in a law firm as a Legal Administrative Assistant.
• Knowledge of Provincial Employment Laws and Health and Safety practices and legislation.
• Demonstrated customer service excellence developed in a fast-paced professional work environment.
• Adept at managing sensitive employee relations matters.
• Excellent organization and planning skills and experience.
• Adept at analyzing and synthesizing data to prepare reports for leadership.
• Ability to troubleshoot issues and develop a variety of effective ways to deal with service challenges.
• Takes personal ownership and responsibility for the quality and timeliness of work commitments.
• Innovative and creative problem-solving abilities, strong critical thinking skills.
• Upholds highest ethical standards of practice and professionalism.
• Excellent written and verbal communication skills, including engaging facilitation skills.
• Strong project management skills with the ability to create, execute, monitor and report back on priorities and budgets.
• Proven ability to build and manage positive professional relationships both internally and externally.
• Advanced technical skills in MS Office – Word, Excel and PowerPoint; HRIS systems.

What we offer:

We believe in the importance of a Total Compensation package, ensuring our mix of salary, benefits and perks are competitive within the market as well as a work-life balance. We offer:

• A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days;
• A Diverse and Inclusive Workplace;
• A Firm matching Group Retirement Savings plan and TFSA;
• Childcare, eldercare and family resources to support you and your family;
• A wellness reimbursement program to foster employee well-being as well as a perks program through Perkopolis;
• Professional development opportunities through MT Learn;
• Flexible working options;
• Special appreciation events/celebrations;
• Charitable savings programs.

Who we are:

Miller Thomson LLP is one of Canada’s fastest-growing national business law firms, with ten offices across the country. Our consistent ability to provide practical, creative and cost-effective advice, combined with an unyielding service commitment to our clients and a strong dedication to our lawyers, staff and the communities in which we practice, gives us a unique position in the Canadian legal industry.

Miller Thomson LLP is an equal-opportunity employer and is committed to equity, diversity, inclusion, and accessibility.

While we thank all applicants for their interest, due to the high volume of applications we receive, we are unable to respond to queries individually, and only those selected for an interview will be contacted. No phone calls or agencies, please.

Miller Thomson will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent department of the nature of the accommodation that you may require, to ensure your equal participation.

Job Skills/Competencies Required

• Demonstrated customer service excellence developed in a fast-paced professional work environment.
• Adept at managing sensitive employee relations matters.
• Excellent organization and planning skills and experience.
• Adept at analyzing and synthesizing data to prepare reports for leadership.
• Ability to troubleshoot issues and develop a variety of effective ways to deal with service challenges.
• Takes personal ownership and responsibility for the quality and timeliness of work commitments.
• Innovative and creative problem-solving abilities, strong critical thinking skills.
• Upholds highest ethical standards of practice and professionalism.
• Excellent written and verbal communication skills, including engaging facilitation skills.
• Strong project management skills with the ability to create, execute, monitor and report back on priorities and budgets.
• Proven ability to build and manage positive professional relationships both internally and externally.
• Advanced technical skills in MS Office – Word, Excel and PowerPoint; HRIS systems