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canada Financial Analyst

  • Location
    (CANADA) and Vancouver
  • Job Reference
  • Functional Area/Experience
    Business, Accounting & Finance / 2 Years

Job Description & Qualifications

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida's unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.

Equally important to the success of our business are our people. We couldn't do what we do without our awesome Lider's and look forward to welcoming a new Lider, you to our Alida family. Join us and let's make a difference together.

As a Financial Analyst – FP&A, you will provide vital finance support to our FP&A Team as well as critical reporting and analysis required by our senior leadership team. 

Reporting to the Manager, FP&A, the successful candidate will be tasked with supporting the month-end reporting, providing regular and ad hoc analysis on financial results, while also maintaining and analyzing Alida’s key SaaS metrics. 


  • Maintain Alida’s customer database, analyze and report on all aspects of customer activity - subscription revenues, new/expansion, churn, billings, ACV Bookings
  • Perform complex analysis of financial results, KPI’s and key SaaS metrics
  • Drive continuous process improvements to ensure scalability or analysis and reporting at a time of accelerated company growth
  • Perform variance analysis of financial results against budget, forecast, and prior periods
  • Assist the rest of the FP&A and the larger Finance team on preparation of ad hoc management reports, presentations and strategic projects as required

Key Outcomes

  • Prepare monthly, quarterly and ad-hoc Financial reports that are vital for executive decision making and to support Alida’s growth into the CXM market 
  • Highlight key issues and provide recommendations to management on financial metrics
  • Improve financial reporting and processes


  • 2-3 years of professional experience in FP&A or Finance.
  • Recently designated CPA or in final stages of qualification preferred

Job Skills/Competencies Required

  • Advanced level Excel skills required, with proficiency in other Microsoft Office programs. Experience with Data Queries an asset
  • Experience using Adaptive Planning, NetSuite and SalesForce is an asset
  • Financial modelling experience is an asset
  • Business curiosity, an ability to think analytically, and strong attention to detail
  • Team player who works effectively within a team environment but also able to contribute independently with minimal supervision when required and can deliver within expected timelines
  • Working experience in a fast paced and growing SaaS company would be a great asset

Ready to join our team?

If you are customer and people centric and are interested in helping Alida deliver on its commitments and taking your career to the next level, we invite you to apply online now.

Apply now