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malaysia MYS CTSM PG - Client Onboarding Rep C05 (Fresh Graduates-Contract)

  • Location
    (MALAYSIA) and Georgetown
  • Job Reference
    14153
  • Functional Area/Experience
    Business, Accounting & Finance / Fresh Graduate

Job Description & Qualifications

Our employees are energetic and dedicated individuals who work in a fast-paced and challenging position that relies on the ability to think and react quickly, formulate creative solutions to pressing problems, and serve clients with dedication. Our employees serve as the human voice and personality behind the Citi brand as they provide quality customer service with each and every client interaction.

Responsibilities

Citi Treasury and Trade Solutions Group provides integrated cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Citi Digital Working Capital, with its full range of digital and mobile enabled platforms, tools and analytics, continues to lead the way in delivering innovative and tailored solutions to its clients. It offers the industry's most comprehensive suite of treasury and trade solutions, including cash management, payments, receivables, liquidity management and investment services, working capital solutions, commercial and prepaid card programs, trade finance and services

This position is a fixed term contract for one (1) year.

  • Populate daily tracker
  • Carry out manual data extraction and transposition of data for all non structured signers
  • Daily Catch Ups with local Project Team to track Progress on Doc Remediation, Rule Validation, PTE Testing, Manual Bucket and other task
  • Depending on complexity, if there are scope rules Project Ops will complete the Scope Rule validation and Scope manual extraction where possible
  • Carry Out Rule Validation Activity for rules created by Technology within the required timeframe
  • Creating Sample Test Data in standard format.
  • Issue Log to be updated
  • Progress, issues and defects to be socialised between Tech and PTE Testing Team
  • Carry out manual remediation
  • The employees may need to exceptionally work on Public holidays or in shift hours to support technology deployment as and when necessary

Experience:

  • Experience of work in a process driven environment

Qualifications:

  • Bachelor degree in Business or other relevant discipline

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Job Family Group: Customer Service



Job Skills/Competencies Required

  • You speak English at communicative level
  • You have attention to detail, are responsible and learn quickly
  • You are open to new experiences and development within a global company
  • You work well within a team and can cooperate with others
  • Excellent communication skills required
  • Excellent interpersonal skills
  • Self-motivated
  • Impeccable integrity and judgment
  • Team Player
  • Microsoft Office Suits 
Apply now