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Singapore Global Communications Senior Associate

  • Location
    (SINGAPORE) and Remote
  • Job Reference
  • Functional Area/Experience
    Marketing, advertising and PR / 3 Years

Job Description & Qualifications

Grant Thornton is one of the world’s leading professional services networks with member firms in over 135 countries, 58,000 people and global revenues of USD5.7 billion. Member firms offer audit, tax, and advisory services to privately owned companies, publicly listed companies, public sector and not for profit organisations, both domestically and internationally.

Grant Thornton International Ltd (GTIL) is the umbrella legal entity for the Grant Thornton global network of member firms. GTIL sets the strategic direction, convenes member firms, connects global communities, and protects the brand and reputation of the network. GTIL and the member firms are committed to continually improve the sustainability of their operations and strive to make a positive impact on clients, people, markets, and the communities in which we operate, in line with the UN’s Sustainable Development Goals (SDGs).

**This is a global role - in a virtual working environment**

Locations: Singapore, Hong Kong, Philippines, Malaysia. Applications from other locations are welcome.

Purpose of the role

In our Go Beyond network strategy 2025 our vision is to become ‘the most valued network in the profession’. GTIL’s role, as set out in the strategy, is to lead and communicate the network strategy.

The role of the communications team has never been more critical in ensuring the network understands what the strategy is, and the role member firms and GTIL play in helping to execute it. The communications team currently has members in both the UK and US. Working with the director of global communications, the communication senior associate’s role is to help plan and execute internal communications activity for Grant Thornton International Ltd in support of the global network strategy.

Responsibilities include co-ordinating and executing day-to-day internal communications on behalf of GTIL to its key audiences in member firms in over 135 countries around the world and within GTIL itself, across all formats and channels, as well as project managing global communications team activities.

Key responsibilities

The communications senior associate will be responsible for managing the production and distribution of GTIL’s key weekly internal newsletters; maintaining the editorial calendar for GTConnect, GTIL’s global intranet; managing community engagement on the platform through a planned programme of activities on internal social channels on Connect; and being first port of call for day-to-day queries regarding the platform.

  • The communication senior associate’s main responsibility is to manage GTIL’s primary communications channels to its network of over 135 member firms (a digital newsletter “Global Pulse”; homepage news on the global intranet GT Connect and the internal social channels on the platform; and production and distribution of Recap, a fortnightly newsletter to GTIL employees.
  • This requires a broad range of communications skills, including sourcing, drafting and promoting news stories that support Grant Thornton’s global network strategy; scripting, scheduling, shooting, editing and posting video to a high standard (training available for upskilling on video); development of podcast formats; driving engagement on internal enterprise social media channels.
  • Responsibility for implementing an editorial framework for the communications team that mirrors the organisation’s strategy and priorities.
  • Work with the Office of the CEO to draft and distribute Board and CEO communications to the network’s most senior leaders, including support quarterly updates on the organisation’s priorities to its stakeholders.
  • Advise GTIL teams on communications best practice and provide support on developing their approach to communicating with their communities.
  • Act as guardian of Grant Thornton’s tone of voice on internal communications and ensure that we are delivering exceptional communications that meet GTIL’s editorial criteria.
  • Manage and co-ordinate GTIL’s internal communications, including townhalls with the CEO and Global Leadership Team and Global Strategy Updates to ensure everyone at GTIL feels well informed about the progress the organisation is making against its objectives and the contribution they are making.
  • Becoming a subject matter expert on technical aspects of GT Connect, the global intranet, able to advise people in GTIL on best practice for uploading content (covering all aspects of the platform’s content management system) and maintaining sites within the platform.
  • Provide project support to communications projects as and when required, while managing and prioritising day-to-day communications workload.
  • Ensure GTIL’s set piece events, including regional meetings and global conference are well promoted to the network.
  • Administration and management of the global distribution lists.
  • Provide regular reporting on the performance of GTIL’s channels to ensure we are constantly improving our approach to communications and doing more of what works, as well to ensure we are providing consistent and balanced coverage across each of the network’s strategic objectives.
  • Co-ordination of responses to International Accounting Bulletin data requests ensuring accurate collation of key data, and fact checking with and sign off by member firms, for country reports.

Person specification

  • 3-5 years’ experience of internal communications or corporate communications within a global setting
  • Previous experience of intranets, including content management, user experience and reporting
  • Relevant experience of (internal or external) digital communications channels.

Our firms help dynamic organisations unlock their potential for growth by providing meaningful, forward-looking advice. Proactive teams, led by approachable partners in these firms, use insights, experience and instinct to understand complex issues for privately owned, publicly listed and public sector clients and help them to find solutions. More than 53,000 Grant Thornton people, across over 130 countries, are focused on making a difference to clients, colleagues and the communities in which we live and work.

Job Skills/Competencies Required

  • Completely fluent verbal and written business English
  • Self-starter with the ability and confidence to develop and implement their own projects and workload.
  • Exceptionally strong writing and editing skills. Someone with a passion for writing and the ability to distil complex and technical topics to simple language that non-native English speakers can easily digest.
  • Solid project management capabilities and experience.
  • Very good interpersonal and diplomatic skills and a good team player
  • Flawless organisation and time management skills and an ability to manage multiple projects with competing priorities.
  • Highly flexible approach; working across global time zones demands agility and resilience
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