Jobs Filtered by

Nigeria IT Officer

  • Location
    (NIGERIA) and Lagos
  • Job Reference
    20238
  • Functional Area/Experience
    IT / 2 Years

Job Description & Qualifications

To collaborate for the design, analysis and implementation of efficient IT systems. To gather feedback from end users for continuous process system and process improvement.

Key Responsibilities:

Field Support Functions

  • Deploy, configure, maintain and repair IT infrastructure – both software and hardware
  • Support all installations pertaining to all field locations, stores and the Head office

Administrative Functions

  • Communicate with stakeholders to understand their requirements
  • Develop and analyze functional specifications
  • Design efficient IT systems to meet business and technology needs
  • Coordinate developers to build and implement technology solutions
  • Integrate multiple systems and reconcile needs of different teams
  • Gather feedback from end users about system performance
  • Plan and oversee projects (e.g. upgrades, hardware/software installations)
  • Provide advice and technical training to end users as required
  • Keep abreast of technology trends and developments

Key Performance Indicators:

  • IT System uptime/downtime
  • Mean Time Between Faults
  • Mean Time to Resolve
  • Number of system breaches due to virus attacks and or breaches
  • Network Uptime/downtime

Skills, Competencies and Requirements:

Functional Competencies/Requirements:

  • Demonstrates ability to troubleshoot hardware, software and network problem
  • Knowledge of Project Management
  • Knowledge of databases, system security and troubleshooting
  • Knowledge of network operations and management
  • Knowledge of systems design and development process
  • Knowledge of various ERP
  • Knowledge of the QSR/Food Industry practices

General Management Competencies/Requirements:

  • Problem Solving & Analysis
  • Good Organizational Skills
  • Keen attention to details
  • Good command of English and above average Report Writing skills
  • Candidates must be decent, efficient and self-confident.

Educational Qualifications/Experience:

  • A good first degree in Computer Science, Computer Engineering, Information Technology or related areas
  • Minimum of 2 years’ experience in a similar role, especially in the QSR/FMCG sector
  • Membership of CISCO, or any other IT related professional qualification is an added advantage

Desired Personal Attributes:

  • Integrity
  • Proactive self-starter
  • Results Orientation
  • Assertiveness & tenacity
  • Ability to cope with and work under pressure


X

Please confirm If you want to unregister

Yes No

X

You have been unregistered from gradlink