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South Africa Cloud and Data Centre Specialist

  • Location
    (SOUTH AFRICA) and Johannesburg
  • Job Reference
    16015
  • Functional Area/Experience
    IT / Fresh Graduate

Job Description & Qualifications

The Cloud & Data Centre Specialist is part of a team responsible for the day to day management of availability, continuity and capacity management for Data Centre (DC) and Cloud elements for the KPMG Southern African region.

Key Responsibilities

  • Day to day support of Cloud environments and existing on-premises Datacentres.
  • Part of a team that will include the managing of Cloud hosted applications and services.
  • Limited support for some on premise applications.
  • Part of a team responsible to address ongoing vulnerability risk management.
  • As required complete Data Centre related work, including Hyper-visor, storage, backup and relevant application tier elements this includes relevant ITIL domains including incident, change, problem and capacity management.
  • Participate in design, plan and implementation of Business continuity and Disaster recovery capability for on premise DCs or Cloud solutions.
  • Actively contribute and participate in KPMG’s cloud migration plans.
  • As required, engagement with Vendors or KPMG Global IT for support related matters
  • Contribute to new service deliverables including input into architecture and system design, product installation, and ongoing support escalation.
  • Maintain Technical Documents, Support and Operations manuals and Knowledge Base articles.
  • Where applicable internal candidate to continue lead roles if based in a different city or country.

Requirements:

  • Experience \Understanding of ITIL Concepts, Change Management Processes
  • Will be required to work outside normal office hours when necessary, as part of performing role.
  • Experience \Understanding of ITIL Concepts, Change Management Processes
  • Matric, relevant Tertiary IT qualification
  • Microsoft cloud courses like Azure Fundamentals and related associate courses are advantageous.
  • Azure Cloud administration will be advantageous
  • Successful completion of vendor administration training of relevant technologies
  • ITIL Foundation


Job Skills/Competencies Required

  • Network+
  • VMWARE and or Hyper-V Administration
  • Ability to deal effectively with individuals at all levels
  • Ability to work independently and as part of a team.
  • Comfortable to lead in their area of expertise, but also able to follow as required by the team
  • Good organisational skills to ensure effective planning and prioritisation takes place regularly

Personal Attributes

  • Excellent client focus
  • Ability to deal with conflict
  • Extremely high level of confidentially and integrity
  • Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations
  • Ability to multi-task
  • The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
  • The ability to work well under pressure and to perform to deadlines
  • Team player who is self-aware
  • Strong organisation skills
  • A self-starter with initiative and ability to foster innovation.
  • A common-sense approach to problem solving
  • Sound decision making ability with the ability to consult where needed
  • Focus on continuous improvement within the ITS function while advancing an ethical environment
  • High level of attention to detail and a desire to drive quality
  • The ability to work unsupervised
  • Effective communication and managing expectations are critical