Company Overview

Etisalat Nigeria is part of the UAE-based Etisalat Group, a mobile telecoms operator with footprint in 16 countries across Africa, Asia and the Middle East.

Incorporated under the laws of Nigeria as Emerging Markets Telecommunication Services (EMTS) Limited, Etisalat Nigeria commenced commercial operations on 23 October 2008 across 7 cities with a promise to deliver innovative and quality services at the most affordable prices. Through innovative product and service offerings targeted at meeting specific telecoms needs, Etisalat Nigeria has grown its subscriber base to 15 million customers in the space of only 5 years.

Today, Etisalat has network coverage in all 36 states and the Federal Capital Territory of Nigeria. The company continues to build and expand its network. It also continues to invest heavily in the rest of the economy and in its employees whose actions are guided by the values of Integrity, Passion for Excellence, Growing our People, Empowering our People, and One Team-One Mission.

Etisalat is committed to taking its place amongst leading corporate citizens in Nigeria by making wide-impact and sustainable social investments. The company believes that, apart from offering a solid platform of technological innovation, sustainable investment is the bedrock of stellar growth and economic stability.

Etisalat has received several awards and endorsements for its quality and innovative services. Barely into six months of operations in Nigeria, the Nigerian Communications Commission (NCC) pronounced Etisalat as Nigeria’s best network based on quality of service indices. In November 2012, Etisalat again received another award from the NCC for Excellent Customer Service. Other notable awards include - Brand of the Year award, Fastest Growing GSM Company of the Year, Best Marketing Company, Most Innovative Corporate Social Responsibility Company, Friendliest Tariff Mobile Operator, Best Telecoms Customer Service, Most Innovative Mobile Operator, Most Voted Company in CSR and Best Telco Website, amongst others.

Indeed, at Etisalat the future is a world in which technology extends people’s reach on all fronts. 




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