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Tourism and Retail

 

1.    Overview

Hotels
Over the last few years, Singapore’s popularity as a tourism destination has increased tremendously due to better air connectivity, aggressive marketing and promotion as well as new and exciting tourist attraction such as the Singapore Flyer and Integrated Resorts. Hotel industry has espeacially benefited from the overall growth of the tourism sector, reflecting positive demand for manpower.

Retail    
The vibrant food & beverage and retail industry have made Singapore a leading shopping capital in Asia-Pacific, the performance of which is closely tied to increased tourist numbers. Projects like Marina Bay Link Mall, South Beach, Asia Square and Specialists’ Center will add more retail space and food & beverage offerings. The retail industry is expected to continue to be to bright, translating into many more employment opportunities.
Meetings, Incentive Travel, Conventions And Exhibitions (MICE), Tour and Travel
The MICE industry is constantly improving itself with the aim to strengthen Singapore’s position as a leading convention and exhibition city in Asia. MICE companies are looking to hire for position such as Business Development Manager and Event/ Exhibition Organizers.
The tour & travel industry forms the cogs of the tourism sector with about 800 licensed travel agents in the tour & travel industry, providing myriad travel products and services. The outlook of the travel industry is optimistic, contributed by the economic recovery. In addition, the proliferation of low cost carriers, travel promotions, and promotions by foreign tourism boards will entice locals to travel.

 

2.     Career opportunities

Singapore’s Ministry of Manpower has drawn up a list of skills in demand for Tourism and Retail job as follow which is in consultant with the respective industries and relevant government agencies.
 
-    Lighting Designer
-    Production Manager
-    Set Designer
-    Sound Designer
-    Stage Designer
-    Museum/Art Curator
-    Stage Technical Crew
-    Art Fair Organiser/Art Dealer/Auctioneer
-    Casino Surveillance
 
Following are examples of some main roles in the Construction industry of Singapore and their wage range:

 

Job title

Job description

Wage range

Executive jobs

Shop

Manager

-    Manage sales, visual merchandising, stock control and sales assistants and supervisors.

$2,200 & above

Retail

Manager

-    Manage more than one shop.

$3,500 & above

Restaurant

Manager

-    Maintain a budget and determine staff schedules.

-    Keep the restaurant in compliance with health codes.

-    Determine menu items and pricing.

$2,000 - $3,100

Sales /

Marketing

Executive

(MICE)

-    Source for new sales leads and prepare business proposals tosecure deals.

-    Conduct research on relevant topics to attract delegates.

$1,600 - $2000

Tour

Consultant

-    Plan, promote tour and travel programmes

-    Market tour packages

$1,500 - $2,300

Non - Executive jobs

Shop Supervisor

-    Ensure housekeeping of shop

-    Manage retail associates

 

$1,200 - $1,500*

Waiter

Supervisor /

Captain

-    Supervise a team of wait staff

$1,600 - $2,100

Cook

-    Assist chefs in food preparation.

$1,300 - $2,100

Front Office

Receptionist

-    Manage front desk, handle incoming calls and attend to visitor, and perform administrative work.

$1,400 - $1,900

 

3.    Top employers

Hotel chains

  • Accor International – Website: http://www.accor.com/en.html
  • Amara Hotels & Resorts – Website: http://amarahotels.com/
  • Ascott International – Website: http://www2.the-ascott.com/en/index.html
  • Hilton Group – Website: http://www3.hilton.com/en/index.html
  • Hyatt International – Website: http://www.hyatt.com/
  • Shangri-La Hotels & Resorts – Website: http://www.shangri-la.com/


Retail – Shopping Mall

  • Vivocity – Website: http://www.vivocity.com.sg/
  • ION Orchard – Website: http://www.ionorchard.com/en/
  • Ngee Ann City – Website: http://www.ngeeanncity.com.sg/
  • Paragon Shopping center – Website: http://www.paragon.com.sg/
  • Marina Bay Link Mall – Website: http://www.marinabaylink.com.sg/


Meetings, Incentive Travel, Conventions And Exhibitions (MICE), Tour and Travel

  • East West planner – Website: http://www.eastwestplanners.com/
  • CMA – Website: http://www.cma.sg/
  • CEMS – Website: http://www.cems.com.sg/
  • RMG tours – Website: http://rmgtours.com/

 

4.    Advice

In general, career opportunities for this area are vast and varied. There are actually no formal qualificaions require though a degree in the field such as business, marketing, toursim or hospitality would be an excellent way for a candidate to gain understanding of the industry. The ability to speak a second language as well as previous relevant work experience are also desirable.

More advices are avaiable from the following web links:

http://getsmaart.com/career-overviews/hospitality-management-and-tourism

http://getsmaart.com/career-overviews/retail-careers-p

https://targetjobs.co.uk/career-sectors/hospitality-leisure-and-travel/286355-how-do-i-get-a-job-in-hospitality-leisure-and-tourism