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Technical Support Associate

Location: Bangalore, india

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IBM India PVT Ltd

Bangalore INDIA



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Technical Support Associate

Location:
(INDIA) and various
Job Reference:
7652
Functional Area/Experience:
Engineering / 2 Years
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Job Description:

Job Description & Qualifications

Required Technical and Professional Expertise

  • Proven communication skills
  • Knowledge in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client - Outlook, Notes etc.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
  • Open to work in shifts
  • Ability to identify opportunity & implement process improvements
  • Ability to meet a set of defined account agent productivity measurement
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Application Developer: Mobile.Android

Location:
(INDIA) and various
Job Reference:
7651
Functional Area/Experience:
Engineering / 2 Years
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Job Description:

Job Description & Qualifications

Required Technical and Professional Expertise

  • Proven knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
  • Familiarity with RESTful APIs to connect Android applications to back-end services
  • Proven knowledge of Android UI design principles, patterns, and best practices
  • Experience with offline storage, threading, and performance tuning
  • Ability to design applications around natural user interfaces, such as “touch”
  • Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
  • Knowledge of the open-source Android ecosystem and the libraries available for common tasks
  • Ability to understand business requirements and translate them into technical requirements
  • Familiarity with cloud message APIs and push notifications
  • A knack for benchmarking and optimization
  • Understanding of Google’s Android design principles and interface guidelines
  • Proficient understanding of code versioning tools, such as Git.
  • Familiarity with continuous integration

 

 

 

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Packaged Application Enablement Specialist: SAP.SCM.SD

Location:
(INDIA) and various
Job Reference:
7650
Functional Area/Experience:
Business, Accounting & Finance / 2 Years
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Job Description:

Job Description & Qualifications

Who you are:
 

  • You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients business environment in order to achieve client expected business results.

 


What you’ll do:

  • Assist clients in the selection, implementation, and support of SAP SCM (Supply Chain Management) and SD (Sales & Distribution Module)